Analysis & Modeling of Business Processes and Systems

The starting point of the course is the need to recognize and understand problems in managing information and processes in an organization's environment. The course examines methods for the systematic study and formatting of such problems in order to be supported by information systems. The course focuses on the identification, modeling and documentation of requirements of various users and stakeholders that are affected and affect the development of information systems. It also examines the transformation of requirements in information system operation specifications, system design, and the development and integration plan of the organization that will use it.  The course focuses on the role of human factor in the development of information systems. The practical part of the course deals with analysis and design using tools such as the SSM, the UML modeling language, and the HTML web design language. At the end of the course, the students are able to understand the process of developing information systems and have the basic theoretical and practical knowledge required for its effective management.

The course material includes the following thematic areas:

• Organizational analysis and Information Systems
• Work systems: conceptual framework, elements of, and 5 analysis perspectives
• Event driven business process modelling
• Work systems analysis perspectives: architecture, performance, infrastructures, context, and risk.
• Applying business analysis techniques to real-life settings
• Business process management life-cycle.